In actual, a chatbot is a carefully designed artificial intelligence program that has the ability to interact with people via messaging or speech. For instance Alexa and Siri are examples of speech bots. Chatbots are programs that are easily linked to your shared and owned mediums; facebook, whatsapp, website etc.
The actual achievement lies within the ease and relatability in the nature of conversation carried out by chatbots. Facebook messaging platform alone holds over 300,000 active chatbots. Depending on the nature of chatbot that a company develops, some chatbots are also able to hold capabilities, like taking restaurant reservations, managing hospital appointments, and even booking concert and airplane tickets.
A chatbot integrated platform helps with the following:
The future of global economic market under the umbrella of Chabot is expected to reach $1.23 billion by the year 2025. Including in 2017, Facebook Messenger support for chatbots hiked to almost a 100k.