Former Twilio Exec Launches Zocks, An Ai-powered Platform That Captures Industry Specific Insights From Client Conversations

Mark Gilbert and Akos Ratku have established Zocks, a privacy-focused artificial intelligence platform. It analyzes customer conversations to improve record-keeping and workflow efficiency, with an initial focus on the financial services sector. The company has raised $5.5 million in seed funding, headed by Lightspeed Venture Partners, and is now available following a successful closed beta.

Zocks addresses the inefficiencies of manual note-taking and data input in industries such as finance, where professionals devote a substantial amount of time to administrative chores. Zocks seeks to improve productivity and customer service by automating information capture and workflow triggers.

Zocks' key features include conversational building blocks, meeting monitoring, and follow-up email production, which are all driven by the Safe AI platform. This platform assures data security and privacy, which is critical for industries that handle sensitive information.

The platform's launch follows considerable research and discussion with industry leaders. Zocks wants to change productivity by allowing professionals to focus on client interactions rather than administrative responsibilities.

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