Telus: Experts Engine For Ai Training

TELUS International, a global leader in digital customer experience solutions, has introduced Experts Engine, a managed sourcing solution that matches human expertise with generative AI (GenAI) workloads. This breakthrough speeds up the generation of high-quality training datasets for sophisticated models like large language models (LLMs). It is a component of TELUS International's AI Data Platform, which includes task execution and management tools as well as a machine learning model that profiles over one million contributors internationally.

Experts Engine optimizes job allocation within TELUS International's AI Community, ensuring that specific tasks are handled by the right experts based on domain knowledge and task complexity. This method improves productivity, prevents over-allocation of expertise, and maintains quality control workflows for various GenAI jobs by tailoring the matching algorithm.

The importance of training data in refining model quality and safety is emphasized by Siddharth Mall, VP of Product at AI Data Solutions. TELUS International's dedication to solving client challenges by integrating automation for efficiency and human insight for reliability, encouraging unbiased and inclusive content across industries and applications, as demonstrated with the launch of Experts Engine.

Read More - https://www.techdogs.com/tech-news/business-wire/telus-international-launches-experts-engine-to-provide-highly-accurate-predictably-faster-and-cost-optimized-training-data-for-generative-ai-models