The Importance Of RSA Training

Working in an environment where alcohol is served is a delicate business because the clientele may consist of people with drinking problems or customers who crave another drink despite being inebriated. The law, thus, requires that workers are trained and certified to work in such environments.

The RSA training and certification is nationally recognized and can also be taken online. This makes it easier to gain access to the course especially if living in locales that don’t have centers that hold RSA training.

The course itself is short and takes around four hours to complete. When doing it online, progress can be saved and resumed in case of power outage and the need for breaks. Payment is made only once the test is completed in which case a certificate will be emailed to the candidate. Some sites offer lower fees of $25 to give more candidates a chance and an incentive to get trained.

Responsible service of alcohol or RSA is a course that all people desiring to work in the hospitality sector where alcohol is served must complete. The course educates candidates on how to serve alcohol responsibly so that the health of the clientele is protected from excessive alcohol consumption. The candidates, in turn, learn about the negative effects of alcohol and how it can impact motor skills. By controlling how much people can drink in a public setting, the odds of accidents caused by DUIs is also decreased.

Aside from teaching candidates how excessive alcohol consumption can ruin health, the RSA course educates them on the laws surrounding alcohol and how regulating it can help both drinkers and servers alike. Workers in bars, hotels, casinos and other establishments that serve alcohol can be at the receiving end of drunken brawls. Since they aren’t allowed to drink on the job, most of the conflicts are started by inebriated customers. Not only are injuries caused but the establishments can see their reputation go down to have a negative bearing on sales and profit.

According to the law, alcohol service licensees can’t allow a worker to serve alcohol in licensed premises unless he has completed an approved course, has been enrolled in an RSA course at least three months from beginning employment, is currently pursuing an RSA course or has been the licensee’s employee for more than three months.

Following completion of training, candidates will know which people they’re prohibited to serve alcohol to and who they can refuse service. They’ll also learn how to identify a person’s who’s inebriated and how to minimize conflicts arising not only from drunken brawls but caused by people to whom service is being refused. Armed with the knowledge, workers can better ensure a peaceful ambience in establishments where alcohol is served and minimize risk to life and limb caused by excessive drinking.

Along with responsible service of alcohol, another course called responsible service of gambling (RSG) is a mandatory program and certification of employees working in gambling establishments. As we’re well aware, gambling addictions are common and like alcohol abuse, can lead to a host of problems in personal and societal relationships. Employees working as croupiers, gaming room attendants and gaming machine employees are required by law to get certified. Like RSA trainees, they’ll learn how to recognize gambling addiction signs, know who to refuse service to, learn techniques of crowd control and how to interact with customers.

Somers Elite Training is known for providing quality RSA, RSG and RSF courses throughout Victoria. They provide a multi-sensory learning environment which is not only educational and informative, but also enjoyable and fun. Check out their website for more information.